Terms of Service

Conduck

Last Updated: 2026-09-13

Effective: 2026-10-14, subject to Section 16 and rights under earlier Terms

Upcoming Free and Pro offer. This version announces the planned Free plan and optional Conduck Pro monthly subscription, including the project and gateway allowances, Apple billing, cancellation, and what happens when Pro access ends. Pro purchases will become available only with the approved App Store release. Publication of these Terms does not itself activate purchases or change your installed app, and you will not be charged unless you choose to subscribe through Apple. Your AI and speech providers remain separate services, and the source-code license remains unchanged.

Which Terms apply now. Until 20 September 2026, the Terms published 20 August 2026 apply. The previously announced Terms published 30 August 2026 then apply until this version properly takes effect for you. The Effective date above does not by itself remove rights or commitments under earlier Terms. Any required notice or affirmative consent under Section 16 and applicable law must also be satisfied.

GigaDuck OÜ Tornimäe tn 5, 10145 Tallinn, Estonia Registry code: 17501858 (Estonian Business Register)

1. Agreement

These Terms of Service (“Terms”) are an agreement between you and GigaDuck OÜ (“we,” “us,” “our”), a private limited company (osaühing) incorporated under Estonian law, registry code 17501858, with registered office at Tornimäe tn 5, 10145 Tallinn, Estonia.

These Terms govern three things:

They do not govern the Conduck source code. The source code is licensed separately under the Apache License, Version 2.0 — see Section 3, which prevails over the rest of these Terms wherever they might appear to conflict about the code.

By downloading, installing, or using the App, or by using the Website, you agree to these Terms. If you do not agree, do not use the App or the Website. Obtaining or using the source code under its own license does not, by itself, make you a party to these Terms.

For downloads from the App Store, Apple’s Standard Licensed Application End User License Agreement (EULA) governs the distribution transaction, and these Terms address what that EULA leaves to the application provider. More generally: if you obtain the App through a distribution platform, that platform’s mandatory terms also apply to the distribution transaction and platform services — but neither those terms nor these Terms limit the rights an applicable open-source license grants in the material it covers.

2. What the App Is

Conduck is a voice and text client for an AI assistant that you provide. It does not include an AI service, a transcription service, or any server operated by us. To use it, you supply:

The App captures your speech or text, transcribes it (on-device or via your chosen provider), sends it with your conversation context to your gateway, shows you the reply — and, if you enable it, reads the reply aloud (on-device by default, or via the cloud voice you choose; on Apple CarPlay replies are always spoken). It runs on iPhone, iPad, Mac, Apple Watch, and Apple CarPlay.

What the App does not do:

This section describes the official App as we publish it. A build that someone else makes or modifies from the source code may behave differently — see Section 3.

3. Open Source and the Code License

Conduck’s application source code is published as open source in our public source repository under the Apache License, Version 2.0 (the “code license”).

The licenses control the code. Conduck-authored source code and contributions accepted for inclusion in the project are licensed under Apache-2.0; contributors certify through the Developer Certificate of Origin that they have the right to submit their contributions under that license. The neutral placeholder artwork is also licensed under Apache-2.0. Third-party components bundled with or fetched into builds remain under their own licenses, as identified in THIRD_PARTY_NOTICES.md in the source repository. Nothing in these Terms limits, conditions, or withdraws any right an applicable license grants in the material it covers — including the rights to use, reproduce, modify, and redistribute that material, commercially or otherwise. If these Terms and an applicable license ever appear to conflict about the material it covers, the license prevails.

What the code license does not include. The Conduck name and the real Conduck brand artwork are not part of the open-source grant. The public repository ships neutral placeholder art, and a build made from it displays “Conduck Community.” What you may do with the brand is set out in the trademark policy published in the source repository (TRADEMARKS.md) and summarized in Section 9 — in short: building for your own use is fine, a build you distribute to others must carry a product name of its own, and honestly referring to Conduck by name is always fine.

Community builds are not the App. A build that you or anyone else makes from the source code (a “community build”) is not the official App: we do not sign, distribute, or support it, and these Terms — including our descriptions of what the App does and the privacy commitments referenced here — do not apply to it. Community builds are subject to the warranty disclaimers and liability terms of the licenses covering their components, including Sections 7 and 8 of the code license and the applicable third-party licenses; we provide no separate warranty or support for community builds, except where applicable law requires otherwise. The official App Store build additionally carries Apple’s CarPlay entitlement, a restricted per-developer grant that does not come with the source code.

The setup tool is a separate project. The optional conduck-connect setup tool is published in its own public repository under a separate Apache License, Version 2.0. It is not the App and carries no Apple App Store or CarPlay entitlement. Its own license, notices, contribution terms, and trademark policy govern that repository.

4. AI Transparency (EU AI Act)

The App is an interface to AI systems that you configure. In the spirit of the EU AI Act (Regulation (EU) 2024/1689):

You are responsible for reviewing AI-generated output before relying on it, especially for professional, legal, medical, or financial use. We do not guarantee the accuracy or fitness for purpose of any output, which is produced by services you chose, not by us. If you publish AI-generated or AI-manipulated content to inform the public on matters of public interest, you may have a disclosure obligation under EU AI Act Article 50(4); this generally does not apply to purely personal, non-professional activity.

5. Eligibility

You must be at least 16 years old to use the App. If you are under 18, you represent that you have a parent’s or guardian’s permission to use the App.

6. Free Plan, Conduck Pro, and Commercial Use

Free plan. The official App is free to download. The Free plan permits up to three active projects and three configured gateways in total across OpenClaw, Hermes, and custom connections. OpenClaw and Hermes count only when configured; merely seeing an unconfigured option in the App does not use an allowance. OpenRouter is available on Free and Pro and does not count toward the gateway allowance. Completing or archiving a project frees an active-project slot without deleting its stored content.

If your library is above a Free allowance, including after Pro access ends, the App asks you to choose up to three projects and up to three gateways to keep active. Other projects are archived and extra gateway configurations and credentials are retained but inactive. The allowance does not delete your saved content; it remains available to read and export. Keeping a saved gateway configuration does not mean that it remains active on Free. Configuring an additional gateway or activating an additional project above the Free allowance requires Pro.

Conduck Pro. Pro is an optional auto-renewable monthly subscription that allows unlimited active projects and configured gateways while your subscription provides access. “Unlimited” refers to these App allowances; your devices, storage, connected gateways, and providers still have their own technical limits. Pro does not include AI models, hosting, transcription or speech credits, or other provider services. Your provider and hosting costs are billed separately by those services.

The monthly Pro price is USD 29.99 in the United States and EUR 29.99 in euro-area storefronts. Prices in other storefronts vary. Apple shows the applicable local price, billing period, and tax treatment before you confirm the purchase. The purchase screen identifies the features included at that time. Planned features are not included benefits until they are delivered and identified as part of the offer.

Apple billing and renewal. Purchases in the official App use Apple’s in-app purchase system. Payment is charged through your Apple Account when you confirm a purchase. The subscription renews each month until canceled. Apple may charge for renewal during the 24 hours before the next subscription period begins; manage or cancel renewal in your Apple subscription settings before the next renewal charge. Apple provides your billing and renewal details and handles any required notice or consent for price changes under its applicable terms and law.

Cancellation, restoration, and refunds. You can manage or cancel the subscription through your Apple Account’s subscription settings. Deleting Conduck does not cancel the subscription. Canceling renewal normally leaves Pro available until the end of the paid period shown by Apple; refunds, revocation, or local cancellation rights can change that date. Use Restore Purchases in Conduck on a supported device signed into the Apple Account used for the purchase if your subscription is not recognized. Refund requests for Apple-billed purchases can be made through Apple’s refund service. Refund eligibility depends on Apple’s applicable terms and your statutory rights; this process does not exclude remedies you may have against us under mandatory law. Contact us at legal@gigaduck.ai for a claim concerning the App or these Terms.

When Pro access ends. The App returns to the Free allowances when Apple no longer confirms Pro access, including after expiry or revocation. If Apple confirms an applicable billing grace period, Pro access continues for that period. Returning to Free does not itself delete your content or saved gateway credentials; the active-selection process above applies when needed. You may continue using the Free plan without purchasing again.

Individual professional use. A natural person may use Free or Pro personally or in the course of their own profession without a separate organizational license. Pro is an individual subscription for the official App; it is not a purchase of AI or hosting services.

Organization-managed use. An organization that provides, requires, centrally configures, or manages the App for employees or contractors must arrange a separate written commercial agreement with us. Evaluation — time-limited internal testing to decide whether an organization wants such an agreement — is permitted without one. If you accept these Terms or a commercial agreement on behalf of an organization, you represent that you have authority to bind it.

Any organizational agreement covers the official App and the Conduck brand only. It does not restrict anything the code license permits — including commercial use, modification, and redistribution of the source code and of properly renamed community builds (Section 3). An organizational license and an individual in-app purchase are separate: neither silently substitutes for the other. No Pro subscription is required to exercise rights granted by the code license, including modifying the source code’s allowance logic.

These provisions describe the offer from the Effective date, subject to Section 16. They do not retrospectively waive rights or commitments that apply under earlier Terms. Changes to the offer remain subject to Sections 12, 13, and 16 and mandatory consumer rights.

7. Acceptable Use

You agree not to:

You are solely responsible for the configuration you supply (provider keys, gateway address) and for the content you send and receive through the services you connect to.

Your gateway acts on your instructions. A self-hosted gateway is software running on a server — your own, or one you have been invited to use. Depending on how it is configured, the AI agent behind it may be able to run commands, read and write files, or take other actions on that server and on systems connected to it. Those actions — whether initiated by you, by the AI, or by anyone who obtains the gateway address and access token — occur on that infrastructure, outside the App. Where the gateway is yours, you are responsible for securing it (authentication, network exposure, and the permissions you grant the AI) and for the consequences of actions performed through it. Where it is operated by someone else — for example, you set it up from a pairing code that person gave you — that person controls the server: they may receive and retain your messages and any files you send through it, and their handling of that content is between you and them. Connect only to a gateway whose operator you trust. Keep your access credentials secret: the App cannot prevent someone who holds them from using that gateway.

You will find no ban here on inspecting, modifying, or redistributing Conduck’s code — the source is open, and the code license expressly permits all of that.

8. Intellectual Property

The code. Conduck-authored source code and accepted contributions are licensed to everyone under the code license, and third-party components remain under their own licenses (Section 3). Copyright in the code belongs to its authors: to us for the code we wrote, and to each contributor for their contributions. Contributors keep their copyright — there is no copyright assignment and no contributor license agreement; contributions are certified under the Developer Certificate of Origin and licensed under the code license.

The brand. The Conduck name, the duck-character artwork, the official app icons, and our other reserved brand assets are not licensed under the code license — see Section 9 and the source repository’s TRADEMARKS.md. This does not claim copyright where the law does not provide it.

Your content. As between you and us, we claim no ownership of your recordings, your messages, or the AI replies you receive — and we store none of it; the App’s stored copy of your conversation history lives only on your devices and in your iCloud, though providers you configure may process or retain transmitted content under their own terms. What rights exist in AI-generated output, and whether third parties or your AI provider hold any, depends on applicable law and your provider’s terms.

9. Trademarks and Brand

Conduck™ and the Conduck duck character are trademarks and brand assets of GigaDuck OÜ. (An EU trade mark application for “Conduck” is pending as of the Last Updated date above.) The code license grants no trademark rights beyond describing the origin of the work and reproducing the NOTICE file.

The trademark policy in the source repository (TRADEMARKS.md) governs use of the brand. The short version:

Nothing in these Terms or the trademark policy prohibits uses of the mark that applicable law permits.

10. Privacy

Our Privacy Policy (conduck.com/privacy) explains how the official App handles data — in short, the App has no GigaDuck-operated backend, and we do not receive your audio, messages, replies, keys, or gateway details through the App. That statement describes the App: data you choose to send us another way — through the Website, the public source repositories, support, security reports, or legal correspondence — is covered by the privacy information published for those channels. By using the App you acknowledge that you have read it. The Privacy Policy describes the official App; a community build modified by someone else is outside its scope.

11. Third-Party Services

The App depends on services you configure, plus Apple’s platform:

These services have their own terms and privacy policies. We are not responsible for them and do not guarantee their availability. Because the App relies on services and connectivity you provide, we do not guarantee uninterrupted operation.

12. Availability and Changes

The App is provided “as available.” We may update, modify, or discontinue features of the App, official distribution, or the Website where reasonably necessary — for reasons such as changes in law, security, platform requirements, technical feasibility, or the evolution of the product. Material changes will be communicated through App Store release notes, the Website, or in-app notices. Changes affecting paid access must also respect the purchase terms and mandatory consumer rights, including any required advance notice, consent, right to terminate, or refund. Where Section 16 requires longer notice or a particular form of notice or consent, that requirement also applies; a release note alone does not replace it. If we discontinue the App, your locally stored conversation history remains in your iCloud until you delete it — and copies of the source code already distributed remain licensed under the code license even if we later stop hosting or officially distributing the project, so the software can outlive our distribution of it.

13. Limitation of Liability

Your statutory rights come first. If you use the App as a consumer, nothing in these Terms takes away rights or remedies that mandatory consumer-protection law gives you. Nothing in these Terms excludes or limits our liability for intentional wrongdoing or gross negligence, for death or personal injury caused by our fault, or for any other liability that cannot be excluded or limited under applicable law.

Subject to the paragraph above, and to the maximum extent permitted by applicable law:

The Apache-licensed source code carries the code license’s own warranty disclaimer and limitation of liability (Sections 7 and 8 of the code license), and third-party components carry their own (Section 3); these Terms do not modify them and impose no additional obligations or liability on the code’s contributors.

14. No Indemnification Under These Terms

These Terms do not require you to indemnify us. Any indemnity for business use must be set out in a separate signed commercial agreement; none is imposed by these Terms.

15. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Estonia, without regard to conflict-of-law principles.

If you are a consumer, this choice of law does not deprive you of the protection of the mandatory consumer-protection rules of the law of your habitual residence. You may bring proceedings against us in the courts of Estonia or in any other court available to you under mandatory law — for consumers in the EU, the EEA, and the United Kingdom, that includes the courts of the country where you are domiciled. We may bring proceedings against you only in a court permitted by mandatory law.

For non-consumer disputes, the courts of Tallinn, Estonia have jurisdiction.

Out-of-court options. If something goes wrong, contact us first at legal@gigaduck.ai — we read and answer. If we cannot resolve the matter: consumers resident in Estonia may turn to the Consumer Disputes Committee at the Estonian Consumer Protection and Technical Regulatory Authority (Tarbijavaidluste komisjon, Endla 10a, 10122 Tallinn, Estonia; avaldus@komisjon.ee; the procedure is free of charge; procedural rules and filing instructions at ttja.ee/en/consumer-disputes-committee); consumers elsewhere may turn to an alternative dispute resolution (ADR) body in their own country, or to the European Commission’s consumer-redress information at consumer-redress.ec.europa.eu.

16. Changes to These Terms

We may update these Terms where reasonably necessary to reflect changes in law, security requirements, App functionality, or how the App is distributed — and only to the extent reasonably related to that reason. We will update the “Last Updated” date and announce changes through App Store release notes, the Website, or an in-app notice; for material changes we will give notice at least 30 days before they take effect, unless the law requires a change sooner. Changes apply prospectively from their effective date. Where applicable law requires direct notice of, or affirmative consent to, a change, the change will not bind you until we provide that notice or obtain that consent — continued use alone is not treated as acceptance in those cases. If you do not agree with a change, stop using the App and delete it.

No update to these Terms can limit the rights the code license grants you (Section 3).

17. Termination

You may stop using the App at any time by deleting it. If you have a Pro subscription, separately cancel its renewal through Apple to stop future subscription charges (Section 6). We may terminate this agreement if you materially breach these Terms or if the law requires it.

Termination is a legal event, not a technical one — the App has no Conduck accounts and Conduck operates no intermediary server, so there is nothing for us to switch off. On termination:

18. Miscellaneous

Separate documents. These Terms and (for App Store downloads) Apple’s Standard EULA are the entire agreement regarding the official App and the Website. Our Privacy Policy and other privacy information are notices that describe how data is handled — they are not contractual terms: the Privacy Policy describes the official App, and privacy information for the Website and for participation in the open-source projects is published separately. None of these documents replaces, modifies, or incorporates the code licenses (which govern the source code), the trademark policies, the contribution terms published in those repositories, or any signed commercial agreement — each of those governs its own subject matter and prevails on it. Severability. If any provision is unenforceable, the rest remain in effect. No Waiver. Failure to enforce a provision is not a waiver. The code license is an affirmative license grant, not a waiver we can withdraw (Section 3). Assignment. We may assign these Terms to a legal successor (for example, in a merger, acquisition, or asset sale) provided the successor assumes our obligations and your rights under these Terms are not reduced. Nothing in this section restricts assignment of a claim or any other transfer that applicable law permits. Assignment of these Terms cannot transfer rights that are not ours to transfer — contributors keep their copyrights (Section 8). Language. These Terms are drafted in English; the English version prevails to the extent permitted by applicable consumer-protection law.

19. Contact

Email: legal@gigaduck.ai Company: GigaDuck OÜ, Tornimäe tn 5, 10145 Tallinn, Estonia · Registry code 17501858